Lime Care cover plans
Enjoy peace of mind that your boiler is operating safely and efficiently with our reliable care plans.
Protect your home with our boiler care plans
Keep your home warm all year round with our comprehensive cover plans, designed to keep your boiler in top condition through annual maintenance, priority access to our services and professional support.
And here’s our promise to you – your monthly costs are guaranteed for the full 24-month term of the contract. No enticing deals for the first year, followed by skyrocketing premiums.
T&Cs apply
Our care plan packages
Each of our Lime Care cover plans is listed below. If you’re unsure which option is best for your home, give us a call, and we’d be happy to help you choose the right level of care.
Essentials
£9.99 p/m
Our budget-friendly Essentials package ensures your boiler and heating system are in peak condition. You’ll also benefit from priority response and a discount on future work.
- Annual boiler service
- Gas safety certificate
- Boiler condense cleaned, if necessary
- Heating system filter cleaned, if necessary
- Flue gas analysis
- Gas pipework tested
- Heating health check
- Radiator balancing and bleeding
- Priority response on any issues
- 5% off any future works
Advanced
£19.99 p/m
The Advanced package offers enhanced care with additional services for your heating system. Benefit from one free call-out per year and a 10% discount on future work.
- Annual boiler service
- Gas safety certificate
- Boiler condense cleaned, if necessary
- Heating system filter cleaned, if necessary
- Flue gas analysis
- Gas pipework tested
- Heating health check
- Radiator balancing and bleeding
- Priority response on any issues
- Unvented cylinder service
- Boiler and system controls cover
- 1 free heating call-out per year
- 1 free plumbing call-out per year
- 10% off any future works
Ultimate
£34.99 p/m
The Ultimate package offers the highest level of care for your home, extending to plumbing including boiler repair. If you’re looking for peace of mind, this is the package for you.
- Annual boiler service
- Gas safety certificate
- Boiler condense cleaned, if necessary
- Heating system filter cleaned, if necessary
- Flue gas analysis
- Gas pipework tested
- Heating health check
- Radiator balancing and bleeding
- Priority response on any issues
- Unvented cylinder service
- Boiler and system controls cover
- 1 free heating call-out per year
- 1 free plumbing call-out per year
- 10% off future works
- Plumbing cover, eg taps and showers
- Blockage clearance, at source*
- 1 free boiler repair*
- 20% off replacement boiler
Here’s some extra information you need to know:
- The property covered by the policy must have an MK postcode
- In order to qualify for cover, your boiler must be gas-powered, under 7 years and not exceeding 70kW
- An initial boiler service is required to validate the plan. If your boiler or heating system is deemed unsuitable for cover, a standard-rate service or investigation fee will be charged
- Additional charges will apply for materials required in order to complete a service or repair
- Monthly fee is fixed for the full duration of the contract
- Minimum contract term is 24 months, any cancellation will be charged at 1 year’s subscription
- Failure to pay direct debit immediately voids any cover
- Repair claims are capped at £300
- Free boiler repair (relevant plans only) does not include the replacement of heat exchangers, PCB boards or flues
- Plumbing call out does not include drainage, and is from internal mains stop cock up to but not including appliances
- No claims within the first 30 days
- £60 excess applies on all claims
General exclusions:
- Pre-existing faults or damage
- Weather-related damage, e.g. freezing conditions
- Underfloor heating system
- Issues caused by poor water quality, sludge, scale or debris
- Steel or iron pipework, or any pipework above 35mm
- Accidental, deliberate or malicious damage
For full details, please take a look at our Lime Care cover plan Terms and Conditions.
